Shipping and Delivery Policy

Last Updated: September 26, 2026

Kisan Trading Co. supplies and trades in agricultural and food products including Cumin Seeds, Turmeric Powder, Moong Dal, Peanuts, Potatoes and Red Chilli Powder. Shipping and delivery arrangements may vary according to product, quantity, destination and the terms agreed with the customer.

Shipping Policy

1. Order Processing & Dispatch

Orders are processed after confirmation of product availability, quantity, payment or agreed commercial terms and delivery requirements. Processing and dispatch timelines may vary for retail, wholesale and bulk orders. The expected dispatch schedule will be communicated to the customer based on the order.

2. Domestic Delivery Within India

For deliveries within India, transportation is arranged according to the destination, order size and agreed delivery method. Delivery time may vary due to distance, transport availability, weather, public holidays or other circumstances beyond our reasonable control.

3. International Shipping & Export Orders

For international orders, shipping arrangements may be made through suitable freight or logistics partners based on the order requirements. The applicable shipping terms, freight charges, documentation and delivery responsibilities will be communicated as part of the quotation or commercial agreement.

Unless otherwise agreed in writing, the buyer/importer is responsible for destination-country customs duties, import taxes, local clearance charges and compliance with applicable import requirements.

4. Shipping Charges

Shipping and freight charges depend on factors such as product quantity, weight or volume, packaging, destination and selected transportation method. For bulk and export orders, shipping charges may be quoted separately based on the agreed shipment terms.


Returns Policy

1. Product Returns

Returns of agricultural and food products are considered on a case-by-case basis because product safety, hygiene and handling conditions are important. A return is generally not accepted simply because a customer has changed their mind, unless otherwise agreed in writing.

2. Damaged or Incorrect Orders

Customers should contact Kisan Trading Co. promptly if they receive an incorrect product, incorrect quantity or goods that appear to have been significantly damaged during transit.

  • Provide the Order ID or invoice details.
  • Share clear photographs of the package and product.
  • Where possible, provide an unboxing or delivery-condition video for transit damage claims.

3. Return Process

Do not send products back without prior confirmation from Kisan Trading Co. If a return is approved, our team will provide the applicable return or replacement instructions. Resolution will depend on the condition of the product, order terms and circumstances of the claim.

4. Contact Us

For shipping, delivery or return-related questions, please contact us using the official contact details provided on our website.

Email: [Add Official Email Address]   |   Phone: [Add Phone Number]